Let’s face it, things don’t always turn out as well as you had expected. Sometimes you need to deliver news that isn’t particularly flattering to your company or its products. And although we would love to keep a lid on negative publicity and not let the world know about it, sometimes it is unavoidable. So, what are we to do? Sweep it under the rug? Lie? Act like it never happened? The answer to each of these questions is a resounding NO! Read the rest of this entry »
Marketing automation has breathed new life into email marketing. That which was once destined for junk folders and blacklists is becoming useful again by not merely spamming the reader with potentially relevant information, but instead providing value driven material that matches the interests and needs of the recipient.
The intellect a well-run marketing automation program provides allows companies to cultivate prospects with personalized, laser-focused content that helps turn these potential buyers into customers. You aren’t randomly throwing spaghetti at the wall and seeing how much will stick—you’re following a unique recipe that suits their specific requirements.
I’ve never been very good at gardening, even though I still try each year. I till my little patch of land so that I can sow my vegetables, spending far more on plants and preparation than my meager harvest would ever come close to paying out.
Each year, my timing seems to be off. Right around the time that my tomatoes are ripe for the picking, I’m typically out of town for my family reunion. My house sitter says they are delicious, though. Read the rest of this entry »
While recently reading ‘On the Near Impossibility of Measuring the Returns to Advertising’ by Randall A. Lewis and Justin M. Rao, it was stated that the average American sees 25-45 minutes of tv commercials, multiple billboards and an array of internet ads per day. They go on further to say that industry reports place annual advertising revenue in the US in the range of $173 billion, or about $500 per American per year. In order for advertisers to break even they need to net about $1.50 in profits per person per day – translating into about $3,500 -$5,500 per household per year. So is this possible? Is it possible to measure the exact return on investment metrics of an advertising campaign? Read the rest of this entry »
As I often do when writing these blog posts, I harken back to early in my career. This one in particular made me laugh a bit to myself because it reminded me of something I said to my mother when I was desperately trying to figure out what to do for a living.
During our discussion, she had mentioned that she thought I would be good in ‘public relations’. I remember literally looking at her and saying ‘I have no idea what that means, but when you can tell me what it is, I’ll do it…’. At the time, it was a flippant remark. Because A) I had no idea what public relations was and B) It annoyed me that she already had me pegged into a field that I knew nothing about, nor did I think I would ever be interested in.
As we all know, mom is always right! Not only do I know firsthand now what public relations is, but it has become my career and passion to understand its importance and why companies, especially startups, should invest in it. Read the rest of this entry »
So many companies focus on identifying their brands by sitting around their own conference room discussing what they think their customers value about their brand. Few step outside the office to truly figure out what resonates from an end user perspective.
Time, money and sometimes even ego are the often the root causes of a misguided branding strategy, but let’s look at how a few simple outward-facing steps can help you start to formulate a valuable branding strategy. Read the rest of this entry »
Robots vs. Humans
Marketing automation is an exciting topic these days. Very few other management platforms combine both marketing, sales and analytics functions effectively into one package. When done correctly, marketing automation can save time, automate routine operations and provide analytics. Read the rest of this entry »
One of your most powerful business marketing tools is simple: your website. It can help you stand out from your competitors and defines you as a company. It is a direct reflection of you and can give people an idea of how you conduct business. Your website can be what makes the first impression, so make it a good one! Read the rest of this entry »
When Google Glass came out, we kind of did a shoulder shrug—it seemed to carry with it a pretty hefty point of entry with a $1,500 beta price tag and Clark Kent-looking frames. Thanks Google, for a carrot we just can’t seem to reach. Read the rest of this entry »
Someone recently asked me about A/B testing and how it relates to marketing and business. I had to do a little bit of research as I wanted to make sure I could explain it. As I started to read up on it, I could feel the anxiety build in my chest. Terms like ‘randomized experiment with two variants, A and B’ and ‘two versions (A and B) are compared, which are identical except for one variation that might affect x’s behavior’. What the heck?!?!?!?!!??! I’m a communications professional!!! Math is not my forte! Read the rest of this entry »