Mixing in Social Media: An Ingredient for B2B Marketing
The list of social media is virtually endless, with big names like Facebook, Twitter and LinkedIn dominating the landscape, and the infinite amounts of blogs on every topic imaginable. All of these different social media sites have one thing in common; they never deject conversation, comments and feedback as many consumers feel email and other websites do. In fact, they encourage interaction.
B2B marketers should view social media as a new way to interact directly with customers, in addition to employing traditional marketing techniques to generate even more brand awareness.
Follower-Driven
Social media can take traditional electronic communications, such as email, to the next level. On Facebook and Twitter you can encourage customers and prospects to follow you and be on the look out for your news and product announcements to help generate buzz early on by providing useful content and pertinent updates.
Community-Based
A B2B blog can be another useful type of social media by surpassing the one-sided limitations of a mass distributed press release to provide different elements not available with traditional press release distributions.
A B2B blog can provide:
- A user-friendly environment
- Two-way conversation capability
- Increased SEO (search engine optimization)
- Daily exposure to unique users
And, B2B blog users do not need to be confirmed as “friends”, like on Facebook or a fellow “tweeter” on Twitter, or even on the PR or marketing firm’s exclusive e-mail lists, so many times this format is viewed as a less intrusive means of communicating on industry happenings and technology developments. It can also encourage a good problem/solution community, where customers and the company alike can share information to make products and services better and align future development with specific industry needs.
Advertising may seem expensive, but when done correctly, it’s a great way to broaden your company’s brand awareness and increase sales, especially in down economic times when your competition may be cutting back on their frequency or ad sizes!