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Maintaining the Brand…in Good Times and Bad

March 3rd, 2011
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Aries Electronics: a Marketing Communications Success Story

Frank Folmsbee, Aries Electronics

Frank Folmsbee, Aries Electronics

Aries Electronics does a lot of things very well.  One is the way they design and manufacture interconnect components and assemblies for the electronic original equipment manufacturers market.  Another is the way they market their products and technologies. Adhering to an age old, time-proven adage, and guided by their close and long-term relationship with The Simon Group, they do it with consistency…in good times and bad.  And, as a result, have had very few “bad years”…even during economic downturns, such as the last one.

Aries was founded in 1972 by Bill Sinclair who remains at the company’s helm today, both as chief executive officer and chief new product designer.  The company has had only two marcom agencies in its 41-year history. Aries reluctantly moved on from its first agency, recognizing that they had outgrown what that agency could provide.  Several of the area’s leading media reps had talked to The Simon Group about Aries…and  to Aries about The Simon Group.  And, in 1991, Aries president Bill Sinclair and sales and marketing manager Frank Folmsbee made a visit to The Simon Group farmhouse.  The rest, as they say, is history.  We’ll let Frank tell the story…

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Articles, Business, Integrated Marketing , , , , , , , ,

The Agony and Ecstasy of Losing a Great Account

April 27th, 2010
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By Marty Simon – CEO

One thing’s for sure in the marketing communications business: nothing is forever. Not even the very best accounts. Here at The Simon Group, we’ve been privileged to work with dozens of great and near-great companies in our first 24 years of business. And, before that, I had the pleasure of working with a bunch more for 19 years at my previous agency. A lot of those clients came with me when I started The Simon Group. One of them was with me for almost 40 years…not a bad run…we helped each other grow and prosper for sure before we shook hands and moved on.

This story is about the accounts we’ve lost over the years because we simply did too good a job for them. Well, that’s not quite true…we did the job they asked us to do: we made them very profitable and very famous in their markets and they went and got bought out by much bigger companies! Not that we begrudge them that…after all, that’s kind of what they hired us to do.

So, while it is painful to lose a successful and profitable account, it’s not always a losing proposition. First, there’s the extreme satisfaction from knowing that you just helped some of your colleagues score the biggest sale they may ever see in their careers. We’ve had lots of thanks and praise and “you guys have made my career!!” kind of responses from our now-sold clients.

And it doesn’t even always end there. Sometimes, our primary contacts, for one reason or another, move on to a new company and they don’t forget the job we did for them at their previous company. Frequently, The Simon Group has been transferred from one great client to another because our key contact moved on and insisted on our moving with him. As long as there’s no conflict of interest, we’re delighted to do just that!   It’s quite a compliment and certainly an acknowledgement of the success we had for that client.

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Articles, Business